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I have used Elements 15 for a couple of years no problem - All of a sudden it has stopped working as I am not the most computer savvy person I tried Adobe Chat but they just directed me to the forums. Can anybody please help.
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It will help us to answer your question if you could provide details of your operating system e.g.
• Windows 10 v1809, MacOS Mojave (10.14) Catalina (10.15)
You can find this from your application menu:
Help >> System Info