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PHOTOS JUMP AROUND WHEN VIEWING IN "OPEN" IN ELEMENTS

New Here ,
Sep 28, 2019

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WHEN I CLICK "OPEN" IN PS ELEMENTS TO BRING IN NEW PHOTOS FOR EDITING, AFTER THE PHOTOS OPEN FOR SELECTION, WHILE I AM SCROLLING THRU THEM FOR SELECTION, THE SCROLL BAR JUMPS BACK TO BEGINNING WHILE I AM MAKING SELECTIONS--THIS IS VERY AGGRAVATING PROBLEM--ANY WAY TO STOP IT??

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PHOTOS JUMP AROUND WHEN VIEWING IN "OPEN" IN ELEMENTS

New Here ,
Sep 28, 2019

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WHEN I CLICK "OPEN" IN PS ELEMENTS TO BRING IN NEW PHOTOS FOR EDITING, AFTER THE PHOTOS OPEN FOR SELECTION, WHILE I AM SCROLLING THRU THEM FOR SELECTION, THE SCROLL BAR JUMPS BACK TO BEGINNING WHILE I AM MAKING SELECTIONS--THIS IS VERY AGGRAVATING PROBLEM--ANY WAY TO STOP IT??

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Sep 28, 2019 0
Adobe Employee ,
Sep 30, 2019

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Hi there,

 

Sorry that your image keeps jumping randomly in Photoshop Elements Editor while you're scrolling through the image list. That shouldn't be happening, let's help make it right. Could you please restore the app preferences to default as mentioned below?

 

Preference settings control how Photoshop Elements Editor displays images, cursors, and transparencies, saves files, uses plug‑ins and scratch disks, and so on. If the application exhibits unexpected behavior, the preferences file could be damaged. You can restore all preferences to their defaults.Note: Deleting the preferences file is an action that cannot be undone.

 

Do one of the following:

 

  • Press and hold Alt+Control+Shift (Mac: Option+Command+Shift) immediately after Photoshop Elements begins launching. Click Yes to delete the Adobe Photoshop Elements settings file.
  • Go to Edit > Preferences (Mac: Photoshop Elements > Preferences > General), click the Reset Preferences on next launch button, and then click OK. When you restart Adobe Photoshop Elements, all preferences are reset to default settings.

 

A new preferences file is created the next time you start Photoshop Elements Editor. For information on a specific preference option, search for the preference name in Help.

 

Thanks,

Akash

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