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Photos not centered on page

New Here ,
Jul 14, 2019

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When I print from Adobe Photo Elements 2019 (17), the photo prints at the very top of the page with no margin.  It is not centered.  It just started doing this.  I have printed pictures before that were correctly centered on the page.

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Photos not centered on page

New Here ,
Jul 14, 2019

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When I print from Adobe Photo Elements 2019 (17), the photo prints at the very top of the page with no margin.  It is not centered.  It just started doing this.  I have printed pictures before that were correctly centered on the page.

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Jul 14, 2019 0
Adobe Employee ,
Jul 15, 2019

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Hi tomp92209157,

Sorry that your prints in Photoshop Elements 2019 are not getting centered as expected. Could you please try the following?

In the printer preferences there's a pull down menu that has a 'quality and media' section.

Check that the paper is set to 'plain paper' and try printing.

Let us now how it goes.,

Thanks,

Akkas

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Jul 15, 2019 0
New Here ,
Jul 15, 2019

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It still starts printing on the very top edge of the paper.

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Jul 15, 2019 0
Adobe Community Professional ,
Jul 15, 2019

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Try resetting the Preferences:

Restore default preferences

Preference settings control how Photoshop Elements Editor displays images, cursors, and transparencies, saves files, uses plug‑ins and scratch disks, and so on. If the application exhibits unexpected behavior, the preferences file could be damaged. You can restore all preferences to their defaults.

Note: Deleting the preferences file is an action that cannot be undone.

Do one of the following:

  • Press and hold Alt+Control+Shift (Mac: Option+Command+Shift) immediately after Photoshop Elements begins launching. Click Yes to delete the Adobe Photoshop Elements settings file.
  • Go to Edit > Preferences (Mac: Photoshop Elements > Preferences > General), click the Reset Preferences on next launch button, and then click OK. When you restart Adobe Photoshop Elements, all preferences are reset to default settings.

A new preferences file is created the next time you start Photoshop Elements Editor. For information on a specific preference option, search for the preference name in Help.

from here:

Preference file locations for Photoshop Elements and Premiere Elements

If that doesn't work, try updating or rolling back your printer driver.

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Jul 15, 2019 0
New Here ,
Jul 15, 2019

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I reset the preferences file and that didn't work.  I then updated the printer driver and that didn't work either.

I can print 5x7 on 5x7 paper and it works fine.  It's just when I try printing 8x10 on letter size paper.

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Jul 15, 2019 0
Adobe Community Professional ,
Jul 15, 2019

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Please give us a screenshot of your printer dialog settings.  What printer are you using?  Does your printer allow borderless printing?  Do you have Crop to Fit selected?

Have you tried printing through the Organizer?  Does that make any difference?

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Jul 15, 2019 0
New Here ,
Jul 15, 2019

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Printer HP 8620

Yes, it allows borderless printing.  I’ve tried it both with borderless and without and same results.

My computer doesn’t seem to let me do a screen print of the open dialog boxes from Photo Elements.

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Jul 15, 2019 0
New Here ,
Jul 21, 2019

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Still waiting for a solution to the problem.  I think there is a bug in the program.

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Jul 21, 2019 0
Adobe Community Professional ,
Jul 21, 2019

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Sorry, I didn't see your screenshot.  I think the problem is with your settings.

First, see if unchecking crop to print makes any difference.  If that fails:

1.  Go to Change Settings;

2.  Click on Advanced Settings. (This will take you to your Printer's Print Dialog.

3.  You may need to hunt around but there should be an option to print with borders.  Or at least make sure there is no setting to print borderless.

Snap10_2019.07.21_14h07m34s_000_SnapCollage.png

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Jul 21, 2019 0
New Here ,
Jul 21, 2019

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I changed "Print with border" to off.  That worked!  It printed a full 8x10 on a letter sized paper with a margin at the top.  The only problem will be if I want to print a 8x10 with a border.

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Jul 21, 2019 0