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photos not showing when importing

New Here ,
Jul 07, 2020

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2020-07-07.pngHello, this is a screenshot of my problem. When i import my photos they are not showing, this problem has just started? I can open the photo and see it. Can anyone help me?

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Import and export, Problem or error

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photos not showing when importing

New Here ,
Jul 07, 2020

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2020-07-07.pngHello, this is a screenshot of my problem. When i import my photos they are not showing, this problem has just started? I can open the photo and see it. Can anyone help me?

TOPICS
Import and export, Problem or error

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99

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Jul 07, 2020 0
Adobe Community Professional ,
Jul 07, 2020

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Hi

Is this Photoshop Elements you're using, if so I'll move the thread to the appropriate forum

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Jul 07, 2020 0
Adobe Community Professional ,
Jul 07, 2020

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That does not look like Photoshop. Can you confirm what application and version you are using, is it PS Elements? I will then move your post to the appropriate forum.

Dave

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Jul 07, 2020 0
New Here ,
Jul 09, 2020

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PHOTOSHOP ELEMENTS 11

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Jul 09, 2020 0
New Here ,
Jul 09, 2020

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Thank you, if someone can help me that would be great. is it time to upgrade lol

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Jul 09, 2020 0
Adobe Community Professional ,
Jul 09, 2020

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Hi , I've moved your post from the Photoshop forum to the Photoshop Elements forum where you are more likely to get help with your issue.

Dave

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Jul 09, 2020 0
Adobe Community Professional ,
Jul 09, 2020

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Your screenshot shows that the thumbnails are currently being rebuilt.
That takes time, especially for raw or very big files. A thumbnail has to display the latest version with all your edits. That implies opening, converting from raw, and saving a reduced size thumbnail. This is a background task which should be applied in priority to the currently selected files or subfolders. Normally, you only have to wait a little and you can browse at a reasonable pace and work in the organizer while the process is running.

If the building of thumbnail does not start immediately, select a few items, right click and choose 'update thumbnail'.

To be sure all thumbnails are rebuilt, use the menu to manage catalogs and choose 'optimize', this can require one or more hours for very big libraries.

 

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Jul 09, 2020 0