Photoshop 2020 Elements will not install

[phochief]

I've removed all traces of any previous Photoshop files, cleaned junk files off the computer, rebooted several times, but when I try running the Photoshop 2020 Elements install, it opens a window (see screen capture below) and just stops.  Nothing happens.  This is ONLY happening on my main desktop computer.  It's a fast computer with plenty of RAM, more than meeting the spec requirements.  I've also rebooted to Safe Mode and tried installing, but that doesn't work either.  However, I was able to successfully install PS 2020 Elements on two laptops with no problems.

Anyone have a cure for this issue?  Please, anyone with advice or suggestions would be apprecited.

When I run the install, all I get is this pop up window:

If I click on the X to close the window, the window changes to this:

[99jon]

Try signing-out from the Editor help menu on one of the laptops.

You could also try a different installer:

https://99jon.blogspot.com/2019/10/how-to-install-photoshop-elements-2020.html

[phochief]

99jon....I've done that, but it still doesn't work.  I've downloaded the trial version - didn't install.  I've tried installing directly from Adobe site - didn't work.  I signed out from both laptops - didn't work.  I only installed on two different laptops to confirm that it would install on a different PC.  Something about the desktop PC that's stopping it. I've turned off all virus protection and booted with Safe mode (network) - didn't work.  I actually removed all references to "photoshop" using Regedit to make sure nothing remained from my original Photoshop CC, but didn't help.  

I've run all Windows 10 Updates too.  Dead-end until Adobe helps me.  Thanks for the suggestions.

[phochief · Accepted solution]

SOLVED!   After contacting Adobe support via their email address, the tech told me that when the window comes up in the installer, to press the Tab button twice.  I tried that, but actually had to press it 4 times, which brought up a "continue" button.  I clicked on continue and it intalled PSE 2020.  I suggested that the Adobe tech might want to mention the Tab trick in the PSE 2020 Troubleshooting page.

[Anuj5C77]

Thanks. Worked for me

[Sheila15A7]

Thank you so much.  I just purchased 2021 and tried and tried to get it to install.  The "tab" advise worked!  They really do need to put this in the installation troubleshooting information.

[dharmendra5EA9]

Worked for me. Thanks alot

[EllenLancaster]

Thank you so much for posting this! It worked for me.

[J5C0A]

Thanks, that worked for me too.  I even reinstalled 2014 version thinking it may have have checked for an old version before installing.

Adobe need to fix this!