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Photoshop Editor 2020 stopped loading this morning

Community Beginner ,
Dec 31, 2019

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Help!  This is a major problem and disappointment with the product.  And the inability to get any product support isn't helping.

 

I’m running your Photoshop Elements 2020 software under MacOS Catalina v 10.15.2 (19C57) on an iMac.

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Bug, Mac, Problem or error

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Photoshop Editor 2020 stopped loading this morning

Community Beginner ,
Dec 31, 2019

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Help!  This is a major problem and disappointment with the product.  And the inability to get any product support isn't helping.

 

I’m running your Photoshop Elements 2020 software under MacOS Catalina v 10.15.2 (19C57) on an iMac.

TOPICS
Bug, Mac, Problem or error

Views

98

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Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
Dec 31, 2019 0
LEGEND ,
Dec 31, 2019

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Can you launch the Editor app directly from Finder?

Go to:

Applications >> Adobe Photoshop Elements 2020 >> Support Files

Inside the Support Files folder right-click (control-click) on Adobe Photoshop Elements Editor and choose Open

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Dec 31, 2019 0
Community Beginner ,
Dec 31, 2019

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No - could not launch from Finder.. tried that.. however..

 

I successfully used Adobe Chat Support - the issue was file permissions somehow were alterred - the Adobe Support Technician fixed the permissions issue and I'm back editing photos.  

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