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Photoshop Element can't start

New Here ,
Nov 26, 2019

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I bought Photoshop Element 2019 on Windows Store, when I first start it, always loading with message : setting enviorment for first start (I translate that), and never finished.

 

how can I skip this and let me use Element 2019?

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Photoshop Element can't start

New Here ,
Nov 26, 2019

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I bought Photoshop Element 2019 on Windows Store, when I first start it, always loading with message : setting enviorment for first start (I translate that), and never finished.

 

how can I skip this and let me use Element 2019?

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Nov 26, 2019 0
LEGEND ,
Nov 26, 2019

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Try right-clicking on the Editor shortcut or on the application exe file and choose run as administrator.

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Nov 26, 2019 0
ankitd LATEST
Adobe Employee ,
Dec 05, 2019

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Hi,

 

Please follow the following steps and let us know if this fixes your issue:

  1. Uninstall Adobe Photoshop Elements 2020.
  2. Change the default location for Microsoft Store to Bootable drive[C:\]. Location can be changed as per below article https://www.wikihow.com/Change-the-Default-Installation-Location-on-Windows-10  
  3. Install Adobe Photoshop Elements 2020 again from Store and then try launching the application. Purchased applications are listed under "My Library" in Microsoft Store.

 

Thanks!

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Dec 05, 2019 0