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photoshop element pour mac acheté

New Here ,
Feb 05, 2020

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bonjour.

je ne suis pas bilingue, désolée.

j'ai acheter photoshop element pour mac par le site adobe. la commande est validée et facturée. le numéro de série dans l'écran "enregistré le produit" est enregistré.

j'ai téléchargé le logiciel.

quand je lance l'installation et l'ouverture de photoshop element le numéro de série n'est pas accepté :

adobe photoshop element série refusé.png

les explications de dépannage sont en anglais et compliquées à suivre. quelqu'un peut m'aider en français s'il vous plait ? merci bien.

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photoshop element pour mac acheté

New Here ,
Feb 05, 2020

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bonjour.

je ne suis pas bilingue, désolée.

j'ai acheter photoshop element pour mac par le site adobe. la commande est validée et facturée. le numéro de série dans l'écran "enregistré le produit" est enregistré.

j'ai téléchargé le logiciel.

quand je lance l'installation et l'ouverture de photoshop element le numéro de série n'est pas accepté :

adobe photoshop element série refusé.png

les explications de dépannage sont en anglais et compliquées à suivre. quelqu'un peut m'aider en français s'il vous plait ? merci bien.

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Download and install

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102

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Feb 05, 2020 0
Adobe Community Professional ,
Feb 05, 2020

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Copy the serial Cmd+C then Paste Cmd+V the serial in the serial dialog for photoshop elements.

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Feb 05, 2020 0
New Here ,
Feb 05, 2020

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I did copy paste but it does not work:

[image: Capture d’écran 2020-02-05 à 20.25.57.png]

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Feb 05, 2020 0
Adobe Community Professional ,
Feb 05, 2020

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Feb 05, 2020 0
New Here ,
Feb 13, 2020

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Je ne peux pas entrer le numéro de série en clavier français ni américain etc... est il possible de me faire rembourser ou d'échanger pour un CD en version française ?

I cannot enter the serial number in French or American keyboard etc ... is it possible to be reimbursed or exchanged for a CD in French version?

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Feb 13, 2020 0
Adobe Community Professional ,
Feb 08, 2020

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moved to the elements forum

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Feb 08, 2020 0
Adobe Community Professional ,
Feb 13, 2020

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What version of macOS and photoshop elements are you using?

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Feb 13, 2020 0
New Here ,
Feb 13, 2020

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MacOS catalina

version 10.15.3

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Feb 13, 2020 0
Adobe Community Professional ,
Feb 13, 2020

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What version of photoshop elements?

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Feb 13, 2020 0
New Here ,
Feb 13, 2020

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5 févr. 2020 Adobe Photoshop Elements 99,60 €

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Feb 13, 2020 0