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Photoshop Elements 10 - Application has requested the runtime to terminate it in an unusual way

New Here ,
Jun 23, 2019

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When using photoshop elements 10, it opens and then the message "Application has requested the runtime to terminate it in an unusual way" appears. It then shuts down. How can I fix this?

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Photoshop Elements 10 - Application has requested the runtime to terminate it in an unusual way

New Here ,
Jun 23, 2019

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When using photoshop elements 10, it opens and then the message "Application has requested the runtime to terminate it in an unusual way" appears. It then shuts down. How can I fix this?

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Jun 23, 2019 0
Greg_S. LATEST
Adobe Community Professional ,
Jun 23, 2019

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Try deleting the preferences file. 

Press and hold Alt+Control+Shift (Mac: Option+Command+Shift) immediately after Photoshop Elements begins launching. Click Yes to delete the Adobe Photoshop Elements settings file.

If that doesn't work, you may have to uninstall/reinstall the program.

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