Photoshop Elements 10 is not working

New Here ,
May 06, 2020

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Elements 10 will open file, but unable to edit???

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Problem or error

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Adobe Community Professional ,
May 06, 2020

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What OS are you using?

What tool(s) have you tried to use?  What happens when you try to use a tool - do you receive any error message?

Which editing mode are you in? (Expert or other other?)

Have you tried editing more than one file?

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New Here ,
May 09, 2020

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yes,i've tried more than one file, no tools are working

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hatstead LATEST
Adobe Community Professional ,
May 09, 2020

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Suggest that you reset preferences to default. In your old version of PSEv.10, do the following:

To restore preferences quickly using a keyboard shortcut:

  • Press and hold Alt+Control+Shift (Windows) or Option+Command+Shift (Mac OS) as you start Photoshop Elements. You are prompted to delete the current settings. The new preferences files are created the next time you start Photoshop Elements.

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