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Photoshop Elements 12 has stopped working - I am using Windows 7. I searched the forums and googled and tried all the suggested solutions. Since it will not open at all, I could not delete my Preferences file by using Shift, Cntrl, Alt so I manually deleted the preferences files (after hours of searching for it) by going to c:/users/(my name)/AppData/Adobe/Adobe PSE 12/prefs but unfortunately, it did not solve the problem.
Another suggested solution was to rename the SLStore and SLCache files to OLD which I also tried and this did not solve the problem.
Does anyone have another suggestion that I can try? Thank you.
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Does the Organizer open?
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Organizer opens but I have to go into the program files and then open it from there.
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Have you tried using the exe file to open the Editor? (I assume that is what you are having problems with.) Can you open a photo in the Editor from the Organizer?
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Yes, I tried using the exe file (I think it's called application instead of exe) and it did not work either. I tried getting to Editor from Organizer but couldn't get there. It's as if Editor has totally disappeared!
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All I can suggest is to uninstall/reinstall the program.
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Greg, I forgot to add in my original message that I uninstalled and re-installed the program also to no avail. Thanks for your help. I guess I'm going to have to go cloud-based since I can't seem to resolve this.