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Photoshop Elements 13: Adobe Application Manager required to run your product is missing

New Here ,
Jan 29, 2020

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Adobe Applications Manager required to run your product, is missing or damaged. Iam using a Mac Book on Catalina. Idont have aCreative Cloud Account.

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Photoshop Elements 13: Adobe Application Manager required to run your product is missing

New Here ,
Jan 29, 2020

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Adobe Applications Manager required to run your product, is missing or damaged. Iam using a Mac Book on Catalina. Idont have aCreative Cloud Account.

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Problem or error

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85

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Jan 29, 2020 0
Adobe Employee ,
Jan 29, 2020

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Hi there, 

 

Sorry that you're getting an error message that Adobe Application Manager required to run your product is missing or damaged. Would you mind checking out this discussion https://community.adobe.com/t5/get-started/adobe-application-manager-missing-or-damaged-problem-stud... and let us know if that helps? 

 

However, Photoshop Elements 13 is not designed to work on Mac OS Catalina. See https://helpx.adobe.com/photoshop-elements/release-note/photoshop-elements-13-release-notes.html#mai...

 

Thanks,

Akash

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Jan 29, 2020 0
New Here ,
Jan 30, 2020

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Hi Akash

Thanks for the reply. After more investigation it appears Adobe Photoshop Elements 13 will not operate with Catalina.

It seems my individual registered copy is now redundent 😞

Not impressed with Adobe's tech support on phone earlier as they have taken my monies on this software and now want to sell me a new monthly plan

 

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Jan 30, 2020 0
Most Valuable Participant ,
Jan 29, 2020

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This cannot work in catalina at all. You need to buy all new apps including Elements 2020. 

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Jan 29, 2020 0
New Here ,
Jan 30, 2020

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Hi thanks for your assistance.

Feel sad Adobe cannot offer any support on a product that was paid in full as a 1 off license copy.

It appears they just want to sell more monthly subscription software. 

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Jan 30, 2020 0
Enthusiast ,
Jan 30, 2020

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Apple decided to end all support of 32 bit apps with Catalina.  How is this Adobe's fault?  Talk to Tim Cook about it.

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Jan 30, 2020 0
New Here ,
Jan 30, 2020

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Hi Phinny

Unfortunately you did not hear the the conversation Adobe had with me!

I was mearly saying Adobe offered no support to a full licence customer (by way of support I mean a reduced monthly fee).

Bit difficult to talk to Tim Cook..... perhaps you have method to talk to him 🙂

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Jan 30, 2020 0
Phinny LATEST
Enthusiast ,
Jan 30, 2020

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David, one of the perks of being a current licensee of an Abobe product is that you're entitled to 20% off the regualar price of PSE 2020.  Also, your purchased installer will remain accessible to you, in your account, for many years to come in case you ever need to re-download it.  I expect that PSE 2020 will also be available to you on your Mac through many more OS X upgrade cycles but it isn't good practice to guarantee the unknown.  Apple kneecapped a lot of other Mac users with it's 32 bit free decision if it makes you feel any better.  All we can do is move forward and recover.     

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Jan 30, 2020 0