I am trying to import photos from my Nikon D3300 DSLR camera using Photoshop 13's Photo Downloader on a MacBook (system info provided below). However, the Photo Downloader will not detect my device no matter how many times I refresh the list. The camera is connected to the MacBook via USB cable/port. I was able to import photos from my camera using PS 13 in late 2017/early 2018; this is the first time I've attempted it since.
Do you know what might have caused this? Is there a way to fix it?
Elements Organizer 18.104.22.168 Core Version: 13.1 (20150130.m.66724) Language Version: 13.1 (20150130.m.66724)
Current Catalog: Catalog Name: My Catalog Catalog Location: /Volumes/Seagate Backup Plus Drive/My Catalog/ Catalog Size: 46.40MB Catalog Cache Size: 555.20MB
System: Operating System Name: Mac OS X Operating System Version: 10.14.6 System Architecture: Intel CPU Family:6 Model:69 Stepping:1 with MMX, SSE Integer, SSE FP, SSE2 Built-in Memory: 8.00GB Free Memory: 2.00GB
Important Drivers / Plug-ins / Libraries: Apple QuickTime Version: 7.73 Adobe Reader Version: Not installed Adobe Acrobat Version: Not installed