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Photoshop Elements 13

New Here ,
Jan 27, 2020 Jan 27, 2020

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I have recently bought a new Dell laptop which doesn't have a cd drive so am unable to load the Elements 13 cd I brought from Costco. The Cd was loaded on my old PC but would like it now on the newer Dell model. I have the box and serial number but not the receipt. Both laptops are Windows 10. Any advice would be appreciated. Thanks.

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Download and install , How to , Import and export , Problem or error

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Community Expert ,
Jan 27, 2020 Jan 27, 2020

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Quickest way would be to buy an external DVD drive for $30 and connect it via a USB port. Then install via your disk.

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New Here ,
Jan 28, 2020 Jan 28, 2020

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Thanks John, I think that might be my only option as I have tried transferring using a hard drive which didn't work out. I was hoping that in this day and age that a big company would retain copies of their old programs which customers could just download if they had the old serial number or proof of purchase but I guess customer service went out years ago. Thank you for your time.

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