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Photoshop Elements 13

New Here ,
May 22, 2020

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I have recently bought Adobeshop 13 package from EBAY which I have installed on my laptop, but it wont let me use it because it tells me it is being used by another and wont accept the serial number on the box. How do I get around this problem.

 

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Dave Wilson

 

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Photoshop Elements 13

New Here ,
May 22, 2020

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I have recently bought Adobeshop 13 package from EBAY which I have installed on my laptop, but it wont let me use it because it tells me it is being used by another and wont accept the serial number on the box. How do I get around this problem.

 

Regards

Dave Wilson

 

TOPICS
Download and install

Views

507

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Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
May 22, 2020 0
LEGEND ,
May 22, 2020

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You need to contact the previous owner and ask them to transfer the licence to you.

 

https://helpx.adobe.com/x-productkb/policy-pricing/transfer-product-license.html

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May 22, 2020 0
Community Beginner ,
May 22, 2020

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It is also possible that the seller wasn't the owner, in whyich case you have probably been scammed. If the seller doesn't return your $$, Ebay should take care of it.

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May 22, 2020 0
Bob_Ganz LATEST
Community Beginner ,
May 22, 2020

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It is also possible that the seller wasn't the owner, in which case you have probably been scammed. If the seller doesn't return your $$, Ebay should take care of it.

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May 22, 2020 0