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Photoshop Elements 15 crashing after Office 365 downloaded

New Here ,
Feb 06, 2019

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My Photoshop elements crash when I try to do anything on it. 

We've reinstalled and nothing works.   We loaded the Elements 19 trial and that was fine but my Photoshop 15 will still not work.

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Photoshop Elements 15 crashing after Office 365 downloaded

New Here ,
Feb 06, 2019

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My Photoshop elements crash when I try to do anything on it. 

We've reinstalled and nothing works.   We loaded the Elements 19 trial and that was fine but my Photoshop 15 will still not work.

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75

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Feb 06, 2019 0
Adobe Employee ,
Feb 11, 2019

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Hi Ceceliah,

Sorry to hear about Photoshop Elements 15 crashing, could you please try the steps mentioned here and let us know if it helps?

https://www.thurrott.com/windows/windows-10/133318/adobe-issues-workaround-photoshop-elements-15-win...

Regards,
Sahil

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Feb 11, 2019 0