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Opens ok. As soon as try to drag an image onto another, it crashes.
Any suggestions? Have deleted and reinstalled, same problem every time.
Error report begins
Exception Type: EXC_BAD_ACCESS (SIGSEGV)
Exception Codes: KERN_INVALID_ADDRESS at 0x00000948e5894868
Exception Note: EXC_CORPSE_NOTIFY
Termination Signal: Segmentation fault: 11
Termination Reason: Namespace SIGNAL, Code 0xb
Terminating Process: exc handler [0]
Can you please try clearing your preferences once.
To do so, keep Cmd + Shift + Option keys pressed while launching Editor.
A dialog will pop up asking to delete settings file, say Yes.
Let us know if issue still persists.
Thanks,
Anwesha
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Can you please try clearing your preferences once.
To do so, keep Cmd + Shift + Option keys pressed while launching Editor.
A dialog will pop up asking to delete settings file, say Yes.
Let us know if issue still persists.
Thanks,
Anwesha
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thanks very much! All sorted.
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I've had this same problem. I followed your instructions and seemed to have fixed the problem, but only for 1 day. Now it is doing it again. I repeated the steps but it still crashes. I'm using the trial version of PSE 18 on mac os High Sierra.
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I've been having the same issue and clearing my preferences didn't work, is there anything else I could do?
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I"ve still got the same problem even after doing the above
. I have it on my Element 15 and Lightroom 4, both of which are 64-bit compatible . I trashed my element 10 since that was only 32-bit.
Please help.
I recently upgraded to High Sierra, installed 16GB memory, dumping files to increase room but I don't think that is the problem anymore.