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Photoshop Elements 15 Gmail password not accepted

New Here ,
Aug 28, 2020 Aug 28, 2020

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Every time I try and send a photo from Organizer I get check your email password.

I reenter it and still unable to send

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correct answers 1 Correct answer

Aug 31, 2020 Aug 31, 2020

Hi there,

 

Sorry that you cannot send images via Email from Photoshop Elements 15 as the Gmail password you're entering is not validated. 

 

This failure can occur even if the user name and password combination you are providing in Elements Organizer is the same that you use to sign into your Gmail account. You could also receive a warning email message from Google regarding unauthorized access.

 

Turn on the two-step verification and generate an app-specific password. You can then use the app-

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Aug 31, 2020 Aug 31, 2020

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Hi there,

 

Sorry that you cannot send images via Email from Photoshop Elements 15 as the Gmail password you're entering is not validated. 

 

This failure can occur even if the user name and password combination you are providing in Elements Organizer is the same that you use to sign into your Gmail account. You could also receive a warning email message from Google regarding unauthorized access.

 

Turn on the two-step verification and generate an app-specific password. You can then use the app-specific password can then be used to sign in to your Gmail account from within Elements. Details on how to generate app-specific passwords are at https://support.google.com/mail/answer/1173270?hl=en.

 

To understand why this error occurred, see https://support.google.com/accounts/answer/6009563.

 

Source: https://helpx.adobe.com/elements-organizer/kb/email-configuration-elements-organizer.html 

 

Let us know how it goes.

 

Thanks,

Akash

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Advocate ,
Sep 01, 2020 Sep 01, 2020

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Hi Zoombib, Akash is correct! It is a Gmail security feature designed to prevent unauthorized access to your Gmail account. When you set up the two-step verification, Google will generate a list of ten one-time-use passwords for you to use for apps that need to access your Gmail account in order to send via your Gmail account.

 

--
Walter in Davie, FL

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