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Photoshop Elements 15 is crashing when I print, Windows 10

New Here ,
Aug 08, 2019

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Hello!

I have been using PSE15 for while without any problems, now it will not print.

I can open photos and edit them, however when I click "print" the program closes down.

I have reinstalled PSE 15, but it's still the same.

I'm running Windows 10 64-bit build 1809.

AMD Ryzen 2200G

8gb ram

Radeon RX460 graphics with 2gb ram.

Any ideas please.

Message was edited by: Akash Sharma

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Photoshop Elements 15 is crashing when I print, Windows 10

New Here ,
Aug 08, 2019

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Hello!

I have been using PSE15 for while without any problems, now it will not print.

I can open photos and edit them, however when I click "print" the program closes down.

I have reinstalled PSE 15, but it's still the same.

I'm running Windows 10 64-bit build 1809.

AMD Ryzen 2200G

8gb ram

Radeon RX460 graphics with 2gb ram.

Any ideas please.

Message was edited by: Akash Sharma

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77

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Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
Aug 08, 2019 0
Adobe Employee ,
Aug 09, 2019

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Hi Enfield250,

Sorry that Photoshop Elements 15 is crashing when you you try to print. That is not a typical experience, let us help make this right.

It seems like an issue with the printer drivers, I'd recommend that you take a look at troubleshooting steps  mentioned in this article Troubleshoot Photoshop printing problems ​and let us know if that helps?

Thanks,

Akash

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