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Photoshop elements 15 licenses

New Here ,
Apr 06, 2020

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I just replaced my two older desktops with new Windows 10 models - one of the older ones worked and the other didn't.  I recycled them both. 

 

The older ones had Photoshop Elements 15 on each - I loaded the program on my new desktops but am told that I have used the maximum of 2 licenses and must deactivate the older ones to use the program on my new computers.  How to deactivate from the older computers I no longer have. - can I manage this online somehow?  

 

Any help would be greatly appreciated.  Thanks.

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How to, Problem or error, Windows

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Photoshop elements 15 licenses

New Here ,
Apr 06, 2020

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I just replaced my two older desktops with new Windows 10 models - one of the older ones worked and the other didn't.  I recycled them both. 

 

The older ones had Photoshop Elements 15 on each - I loaded the program on my new desktops but am told that I have used the maximum of 2 licenses and must deactivate the older ones to use the program on my new computers.  How to deactivate from the older computers I no longer have. - can I manage this online somehow?  

 

Any help would be greatly appreciated.  Thanks.

TOPICS
How to, Problem or error, Windows

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103

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Apr 06, 2020 0
LEGEND ,
Apr 06, 2020

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Please post Photoshop Elements related queries over at 

http://forums.adobe.com/community/photoshop_elements

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Apr 06, 2020 0
Adobe Community Professional ,
Apr 06, 2020

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Moved to the Photoshop Elements forum, from the Photoshop forum.

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Apr 06, 2020 1
New Here ,
Apr 06, 2020

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Thanks Chuck,  Manamok

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Apr 06, 2020 0
Phinny LATEST
Enthusiast ,
Apr 06, 2020

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Sign into Adobe Help Center and click the Chat icon in lower right of your screen.  Be very clear that you only need your activations reset or you could wind up waiting hours for a technical support Swami.

CC users can manage activations themselves from their Adobe account pages, unfortunately Elements users can not.

 

 

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Apr 06, 2020 1