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Photoshop Elements 15 printing problem

New Here ,
Apr 03, 2019

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When trying to print from Editor, an error message appears that it cannot connect unless I select a printer.   However, I can print OK from the Organizer.  How do I fix this issue as I do not know how to select a printer?

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Photoshop Elements 15 printing problem

New Here ,
Apr 03, 2019

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When trying to print from Editor, an error message appears that it cannot connect unless I select a printer.   However, I can print OK from the Organizer.  How do I fix this issue as I do not know how to select a printer?

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Apr 03, 2019 0
Adobe Community Professional ,
Apr 03, 2019

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robp22037511  wrote

When trying to print from Editor, an error message appears that it cannot connect unless I select a printer.   However, I can print OK from the Organizer.  How do I fix this issue as I do not know how to select a printer?

See if this helps:

Open Editor in Expert tab

Go to Edit menu>Preferences>General and look for this:

Preferences_2.JPG

Click to reset and reboot the computer.

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Apr 03, 2019 0
New Here ,
Apr 04, 2019

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Tried all the suggestions, yours and others. Still have the same problem. I guess I'll just have to switch to organizer when I want to print. Thanks for trying to help.

Regards

Rob

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Apr 04, 2019 0
Adobe Community Professional ,
Apr 04, 2019

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robp22037511  wrote

Tried all the suggestions, yours and others. Still have the same problem.  I guess I'll just have to switch to organizer when I want to print. Thanks for trying to help.

Regards

Rob

One other suggestion is to make sure that you have the latest driver for your printer. Check on the manufacturer's web site.

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Apr 04, 2019 0
New Here ,
Apr 05, 2019

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Will do.

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Apr 05, 2019 0
Adobe Employee ,
Apr 04, 2019

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Hello,

Apart from the solution mentioned by hatstead, please also try reconnecting your printer to see if it helps.

Thanks,

Medha

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Apr 04, 2019 0
Adobe Employee ,
Apr 04, 2019

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Hi robp,

Thanks for posting in Adobe forum.

I understand you are facing issue with Adobe Elements.

Could you please follow the following steps :

  • Open Welcome Screen Of Adobe Photoshop Elements
  • Click "Adobe Photoshop Editor" & Hold (Ctrl + Alt + Shift) keys & do not leave them until you get the message below.
  • Click "Yes"
  • It will Open Adobe Photoshop Elements Editor.
  • Restart Adobe Photoshop Elements & check it.

Reset Print Settings.JPG

Hope this works

Thanks

Regards

Dhananjay

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Apr 04, 2019 0