Highlighted

Photoshop elements 15 problems with the 'picture sizes' since system upgraded.JD

New Here ,
Nov 26, 2019

Copy link to clipboard

Copied

When attempting to print a photo, the system no longer offers the same "picture sizes" that match up with the "paper sizes". Prior to an upgrade to the computer...these two size options were pretty much the same. Now there are fewer "print sizes" offered. In addition, when we've attempted to print a photo, only one size prints...no matter what sizes are chosen. The print isn't even a size offered in either catagory.  Tech Support would be greatly appreciated. Is it possible to speak to a live person?  Thanks JD

TOPICS
Actions, Problem or error, Windows

Views

77

Likes

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more

Photoshop elements 15 problems with the 'picture sizes' since system upgraded.JD

New Here ,
Nov 26, 2019

Copy link to clipboard

Copied

When attempting to print a photo, the system no longer offers the same "picture sizes" that match up with the "paper sizes". Prior to an upgrade to the computer...these two size options were pretty much the same. Now there are fewer "print sizes" offered. In addition, when we've attempted to print a photo, only one size prints...no matter what sizes are chosen. The print isn't even a size offered in either catagory.  Tech Support would be greatly appreciated. Is it possible to speak to a live person?  Thanks JD

TOPICS
Actions, Problem or error, Windows

Views

78

Likes

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
Nov 26, 2019 0
Enthusiast ,
Nov 26, 2019

Copy link to clipboard

Copied

If you haven't already, I'd try downloading and installing driver updates from your printer manufacurers website.  You could also try resetting PSE's preferences: Edit menu >> Preferences >> General - then click Reset Preferences on next launch.    

Likes

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
Reply
Loading...
Nov 26, 2019 0
hatstead LATEST
Adobe Community Professional ,
Nov 27, 2019

Copy link to clipboard

Copied

What happens when you print from another application?

Are you printing via Editor or Organizer?

Likes

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
Reply
Loading...
Nov 27, 2019 0