Hi, I have used Photoshop Elements 15 (Organizer, Premier and Editor) since 8/24/17 and since my MacBook Pro is more than 11 years old and using High Sierra OS. I am migrating from my MacBook Pro to MacBook Air. Elements 15 is not supported on the newest Catalina OS so I bought an upgrade to Elements 2020, Adobe's newest stand alone version. It has been frustrating getting support for installation of Elements 2020 to my new MacAir with the proper assurances that I need so as not to lose all my data from the Elements 15 Organizer and in general, whatever work that I've accumulated. So, if some kind soul out there have experience with my trepidations about making the leap and can address my concerns, I would be so grateful.
1. Does anyone know if Elements 2020 will install over the Elements 15 from my old computer?
2. Will Elements 2020 migrate all the data connected with the use of Elements 15 and much earlier to Elements? In previous upgrades, all the information was automatically transferred seamlessly. The migrated version of Elements 15 still exist but it does not open in Catalina.
3. Does anyone know if Elements 2020 will install over Elements 15 so that the data connected to Elements will be intact without loss? I am migrating all the information stored on my Mac Time Machine.
4. Has anyone done this upgrade from older Photoshop Elements versions to Elements 2020 that is compatible with Catalina OS? So grateful if you have.
Online and phone support used to be reliable at Adobe before. I've been an Adobe customer for almost 2 decades and this is my most frustrating support experience with them. Thank you so much in advance for anyone who can help me.
I moved your post to a better forum.
Thanks, which one? My first time using community forum. Will I be notified about replies? Thanks again.
Thanks so much. So grateful.
I am not a Mac user myself, but there has been many reports on similar situations.
What I can say is that there is no incompatibility risk to have both PSE15 and PSE2020, you can install PSE2020.
My guess is that you won't be able to uninstall PSE15 easily.
Your own data and tagging is not altered at all, your old catalog is still available for automatic conversion to the new database format. You can use the catalog manager to convert the old catalog if the conversion has not been made with the installation of PSE2020. I suppose you can find and restore your old catalog from your TimeMachine. It's a folder named catalog.pse15db.
A warning about TimeMachine. That backup kind seems to be incompatible with the backup feature of the Organizer.
Wait for more information from Mac users.
Thanks, Michel. It's reassuring to hear this.