Photoshop Elements 15

New Here ,
Jan 30, 2020 Jan 30, 2020

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In Photoshop Elements 15 the editor will not open. It has been working right along and all of a sudden it just will not open. When I click on it, it just swirls like it wants to for a second and stops. Anyone have any ideas why? Thanks

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Adobe Employee ,
Jan 31, 2020 Jan 31, 2020

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Hi there, 

 

We are sorry that you are not able to launch Photoshop Elements 15 editor.

 

Would you mind sharing the operating system version you are using? You can try to reset the preferences of Photoshop Elements using the steps mentioned in the the link below to check if that helps.

https://helpx.adobe.com/photoshop-elements/kb/preference-file-locations-photoshop-elements.html#Rest...

 

Regards,

Nikunj

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Adobe Community Professional ,
Jan 31, 2020 Jan 31, 2020

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And if that doesn't work, , try updating or rolling back your graphics driver directly from the video card manufacturer’s site.

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