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I have been using PSE 18 without problems for almost a year but now every time I open organiser the thumbnails start to load then after 5-15 seconds computer completely shuts down.
My OS is windows 7 home premium 64 bit SP1
2.89 GB available physical memory
9.34GB available virtual memory
1234GB free disk space
So far I have tried re-installing the software, repair and optimize the catalogue, create new catalogue and import a few trial pics to test but get the same shut down result.
Any suggestions please?
Sorry to hear about Photoshop Elements crashing on Windows 7, let us help make this right.
Could you please check if there are any pending updates available for Windows 7?
Also, Re-create the Elements Organizer preferences file.
Re-create the Adobe application preferences file to eliminate problems that a damaged preferences file can cause. Navigate to the Elements Organizer settings folder:
Note: Some of the folders in these paths could be hidden. To reveal them, see:
Thank you for your reply. Having followed your instructions I am pleased to say that Organiser now appears to be stable and I am able to rebuild the catalogue so far without any problems.