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Photoshop Elements 18 printing to the wrong printer

New Here ,
May 05, 2020

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So I did look at some other posts here and did try resetting my preferene files but it did not help my problem.  I have 2 Epson printers and the one I use mo is the PicturematePM 400 and the other printer is have is Epson XP-6000.  I have never had a problem like this before ad it was going to the correct printer just last Friday.  Can anyone suggest something I can do?  Help please....

 

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Photoshop Elements 18 printing to the wrong printer

New Here ,
May 05, 2020

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So I did look at some other posts here and did try resetting my preferene files but it did not help my problem.  I have 2 Epson printers and the one I use mo is the PicturematePM 400 and the other printer is have is Epson XP-6000.  I have never had a problem like this before ad it was going to the correct printer just last Friday.  Can anyone suggest something I can do?  Help please....

 

{Thread moved & renamed by moderator}

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Problem or error, Windows

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294

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May 05, 2020 0
Adobe Employee ,
May 05, 2020

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Hi there,

As the print command goes to a different printer, and I see that you have already tried resetting the preferences. However try resetting by following the method mentioned here https://community.adobe.com/t5/photoshop-elements/photoshop-elements-19-printing-to-the-wrong-printe...and then try printing.

 

Let us know if it helps.
Regards,
Sahil

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May 05, 2020 0
KROff LATEST
New Here ,
May 06, 2020

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That worked! Thank you so much. I saw that post yesterday but I wasn't sure if that was the solution.

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May 06, 2020 0