Photoshop Elements 2018: Open closed eyes - no faces found

[rudolfm21718515]

I've got a photo with two faces. I'd like to open the closed eyes of one person, but

photoshop elements 18 says: "No faces found" .

What can be the reason?

Kind regards

Rudolf

Nachricht geändert durch Rudolf Meyer

Message was edited by: Akash Sharma

[Peru Bob]

Try making a selection of the face first.

[Akash Sharma]

Hi Rudolf,

Sorry that you're facing trouble with the Open closed eyes feature with Photoshop Elements 2018. Let us help make it right.

Could you please take a look at this article Troubleshoot Open Closed Eyes feature issues ​and let us know if that helps?

Thanks,

Akash

Just a reminder, the Adobe Forums are transitioning to a new community experience soon. New threads and replies posts to the forums between August 22nd and September 9th will likely be lost, but we’re here to help.

[rudolfm21718515]

Hi,

I had already cut out the face with the closed eyes - no change.

I also straightened the face (had read the troubleshooting tips before). As you see, it is not cropped or covered, and it

is bright, too. Making it brighter doesn't help.

Kind regards

Rudolf

[xyz1066]

I have the same issue, this with one face out of five; the program selects four, doesn't select one, and that one is plenty bright and the image is ramrod straight and there is no crop problem.