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Photoshop Elements 2018 suddenly freezing and acting weird and non-fuctional

New Here ,
Apr 22, 2020

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My Photoshop Elements 2018 is no longer useable. My computer is brand new and it was working fine. In the last couple of days it has been freezing up when I try and open files (will take a minute or longer to open a simple picture file) and it is extremely slow. Adobe has not been very helpful and they sent me here because they no longer support service to Photoshop Elements 2018. I am very depressed and angry about the situation. I need Photoshop for my small business and now it’s completely non-functional. I tried uninstalling and re-installing and resetting the settings but nothing works.    

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Crash or freeze, Performance, Problem or error, Windows

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Photoshop Elements 2018 suddenly freezing and acting weird and non-fuctional

New Here ,
Apr 22, 2020

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My Photoshop Elements 2018 is no longer useable. My computer is brand new and it was working fine. In the last couple of days it has been freezing up when I try and open files (will take a minute or longer to open a simple picture file) and it is extremely slow. Adobe has not been very helpful and they sent me here because they no longer support service to Photoshop Elements 2018. I am very depressed and angry about the situation. I need Photoshop for my small business and now it’s completely non-functional. I tried uninstalling and re-installing and resetting the settings but nothing works.    

TOPICS
Crash or freeze, Performance, Problem or error, Windows

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215

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Apr 22, 2020 0
Adobe Community Professional ,
Apr 23, 2020

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What OS are you using?

Are you using the Organizer?  If so, have you tried turning off all Media Analysis in the Organizer's Edit>Preferences>Media Analysis dialog?  Also, how many media files do you have in your catalog?

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Apr 23, 2020 0
New Here ,
Apr 23, 2020

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I never use the Organizer, I find it clunky and not usefull at all. I have gone in and turned off the Media Analysis. Could the Media Analysis be impacting the Editor function even though I do not use Organizer? I keep my photos in folders and access them using the Photo Editor.

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Apr 23, 2020 0