I have sent this quetsion before, but no help so far:
When I try to import pictures from my PC (Card Reader), i get the following refusal: "Cannot load plugin-modules needed to collect medias from unit(s)".
This is extremely irritating, as I do not have any plugins outside Adobe PSE. I can manage using not-adobe solutions, but it is very time consuming. I have the absolute latest version of Windows 10.
Kongsskogen 83. 1385 Asker
+47 90168682 - firstname.lastname@example.org
Do you mean you can download from the same card reader and cards from the Windows Explorer or not-Adobe solutions?
There has been many reports for issues with Windows 10 and card readers:
Also, a Google search for the text of the error message brings solutions like:
You have not received solutions in your previous posts, so it is not likely that the error message comes from the Adobe software.
Can you try another card reader? There are small and handy ones from 6 EUR.
Warning, scammers may contact you privately pretending to be Adobe staff. Adobe will never send you a private message asking you to email an account that isn't @adobe.com, or use Skype. Adobe never ask you for their password. These scammers want your Adobe info, credit cards, your money and control of your computer, please take care.
Jan, are you able to drag the files on your card onto your Lenova desktop? What format are the files in (jpg, png, NEF, etc)?
Are your images from the exact same camera used previously? If so, I'd try the Restore Default Settings button in Organizers Edit > Preferences > General menu (where it is in PSE 19). If it's a newer camera, and I'm not sure about this, perhaps Organizer is trying to associate them with a RAW plug-in not available in PSE 15? More info here
I have found a very similar issue in the feedback forum:
If it's really the same problem, I strongly advise to post in that feedback forum to tell that the issue seems to be still present in your PSE2020 version. State if your OS language is English or not.