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Photoshop Elements 2018

New Here ,
Mar 08, 2020

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I have sent this quetsion before, but no help so far:

 

When I try to import pictures from my PC (Card Reader), i get the following refusal: "Cannot load plugin-modules needed to collect medias from unit(s)".

 

This is extremely irritating, as I do not have any plugins outside Adobe PSE. I can manage using not-adobe solutions, but it is very time consuming. I have the absolute latest version of Windows 10.

 

Pls clarify

 

Regards

 

Jan Loevholt

Kongsskogen 83. 1385 Asker

Norway

+47 90168682 - jloevh@online.no

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Photoshop Elements 2018

New Here ,
Mar 08, 2020

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I have sent this quetsion before, but no help so far:

 

When I try to import pictures from my PC (Card Reader), i get the following refusal: "Cannot load plugin-modules needed to collect medias from unit(s)".

 

This is extremely irritating, as I do not have any plugins outside Adobe PSE. I can manage using not-adobe solutions, but it is very time consuming. I have the absolute latest version of Windows 10.

 

Pls clarify

 

Regards

 

Jan Loevholt

Kongsskogen 83. 1385 Asker

Norway

+47 90168682 - jloevh@online.no

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129

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Mar 08, 2020 0
Adobe Community Professional ,
Mar 08, 2020

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Do you mean you can download from the same card reader and cards from the Windows Explorer or not-Adobe solutions?

There has been many reports for issues with Windows 10 and card readers:

https://www.thewindowsclub.com/sd-card-readed-not-working-windows

Also, a Google search for the text of the error message brings solutions like:

https://answers.microsoft.com/en-us/windows/forum/windows_vista-hardware/description-failed-to-load-...

You have not received solutions in your previous posts, so it is not likely that the error message comes from the Adobe software.

Can you try another card reader? There are small and handy ones from 6 EUR.

 

 

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Mar 08, 2020 0
New Here ,
Mar 08, 2020

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This did not help at all, except that I received a solution to buy a
software I do not know anything about.



This has nothing to do with the card reader. I normally use USB connection
to my Lenovo stationary PC, and before Adobe 2018 I never had any problems,
but now I get the same answer for USB cable solution, as for the card reader



Jan Løvholt

Kongsskogen 83

1385 Asker

Norge

jloevh@online.no

+47 90168682

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Mar 08, 2020 0
Most Valuable Participant ,
Mar 08, 2020

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Warning, scammers may contact you privately pretending to be Adobe staff. Adobe will never send you a private message asking you to email an account that isn't @adobe.com, or use Skype. Adobe never ask you for their password. These scammers want your Adobe info, credit cards, your money and control of your computer, please take care.

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Mar 08, 2020 0
New Here ,
Mar 08, 2020

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I just one of the links you gave in the first e-mail, re the windowsclub,
and from there I was transferred to another web site who promised to fix
everything, provided I bought their programme!!!



Jan Løvholt

Kongsskogen 83

1385 Asker

Norge

jloevh@online.no

+47 90168682

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Mar 08, 2020 0
Enthusiast ,
Mar 08, 2020

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Jan, are you able to drag the files on your card onto your Lenova desktop?  What format are the files in (jpg, png, NEF, etc)?

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Mar 08, 2020 0