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Photoshop Elements 2019 doesn't launch on Windows 10

New Here ,
Jun 06, 2019 Jun 06, 2019

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After using "Photoshop Elements 2019" for 1-3 day the Program do not start again.

After reainstalling the Program ist will work agin for 1-3 days.

The starting screen shows only a white screen (here you see the "normal" screen).

What can I do?

I use Photoshop Elements 2019 with Windows 10 (64Bit)

Thanks

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Adobe Employee ,
Jun 06, 2019 Jun 06, 2019

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Hi there,

This does not sound good, let's make it right.

As Photoshop Elements is does not open, could you please navigate to C:\Program Files\Adobe\Photoshop Elements 2019 and launch PhotoshopElementsEditor.exe by double-clicking on it?
You can also right-click on the exe file and choose Run as administrator.

If that works, then you can pin it to the Taskbar or have its shortcut on the Desktop.


Regards,
Sahil

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New Here ,
Jun 06, 2019 Jun 06, 2019

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Hi Sahil,

Thanks a lot for you fast response.

I reinstalled my Photoshop Elements, so currently it runs.

I did a shortcut to my Desktop a will see if it works longer than three day.

Thanks Thomas

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