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Photoshop Elements 2019 - Printer Preferences not available

New Here ,
Jul 16, 2019

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ELEMENTS 2019 MORE OPTIONS WINDOW IN COLOR MANAGEMENT DOES NOT HAVE A BUTTON FOR PRINTER PREFERENCES

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Adobe Community Professional
Correct answer by Peru Bob | Adobe Community Professional

PAULWINCACA  wrote

HOW DO I DO PRINTER DRIVER UNINSTALL & REINSTALL?

See here:

reinstall+mac+printer+drivers

By the way, it is considered shouting and bad manners to post in all capitals.

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Photoshop Elements 2019 - Printer Preferences not available

New Here ,
Jul 16, 2019

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ELEMENTS 2019 MORE OPTIONS WINDOW IN COLOR MANAGEMENT DOES NOT HAVE A BUTTON FOR PRINTER PREFERENCES

{Thread renamed by moderator}

Adobe Community Professional
Correct answer by Peru Bob | Adobe Community Professional

PAULWINCACA  wrote

HOW DO I DO PRINTER DRIVER UNINSTALL & REINSTALL?

See here:

reinstall+mac+printer+drivers

By the way, it is considered shouting and bad manners to post in all capitals.

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Jul 16, 2019 0
Adobe Employee ,
Jul 16, 2019

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Hi there,

That shouldn't be happening, let us help make it right.

As the printer preferences are not appearing in More Options dialog, could you please let us know the operating system you're working with?

Also, try resetting the preferences of PSE and let us know if it helps: Preference file locations for Photoshop Elements and Premiere Elements

If that does not help, then try uninstalling and re-installing the printer drivers and let us know how it goes.

Regards,
Sahil

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Jul 16, 2019 0
New Here ,
Jul 16, 2019

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LATEST VERSION OF MAC MOJAVE 10.14.5

RESETTING PREFERENCES DOES NOT HELP! DONE SEVERAL TIMES!

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Jul 16, 2019 0
New Here ,
Jul 16, 2019

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HOW DO I DO PRINTER DRIVER UNINSTALL & REINSTALL? NEED STEP BY STEP!

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Jul 16, 2019 0
Adobe Community Professional ,
Jul 16, 2019

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PAULWINCACA  wrote

HOW DO I DO PRINTER DRIVER UNINSTALL & REINSTALL?

See here:

reinstall+mac+printer+drivers

By the way, it is considered shouting and bad manners to post in all capitals.

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Jul 16, 2019 0
New Here ,
Jul 16, 2019

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I successfully uninstalled & reinstalled the driver, but this did not

restore the printer preferences button.Thanks,Paul Wiener

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Jul 16, 2019 0
Adobe Community Professional ,
Jul 16, 2019

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What printer do you have?

Usually you need to make sure when adding the printer in the system Preferences>Printers & Scanners you specify the Driver you downloaded and not the one from apple if you want any color management choices in the mac print dialog that you get after clicking Page Setup or Print.

1: turn off the printer

2: delete the printer from the Mac's system preferences

3: download the driver again

4: the setup assistant will tell you when to turn the printer back on and re-add it to the network.

If your printer driver allows any choices for color management it would be under Page Setup or Print and it might be listed as Color Matching or something similar.

pm3.jpg

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Jul 16, 2019 0
New Here ,
Jul 17, 2019

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Jeff;Thanks for your reply!As recommended I downloaded a new printer

driver rom the manufacturer"s website (Canon),but after that the "more

options" window still does NOT show printer preferences

. I have now followed every advisor's instructions & provided all the

info asked of me, all to no avail.

If there remains another trial please advise, otherwise I propose that

Adobe send me, at no charge to me, a new elements CD 2019 for the MAC.

Respectfully,Paul Wiener8050445-4590

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Jul 17, 2019 0
Adobe Community Professional ,
Jul 17, 2019

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The More Options is not going to show printer preferences. On a mac you have to click on Page Setup or Print to see the printer preferences.

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Jul 17, 2019 0
New Here ,
Jul 17, 2019

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Jeff; u said "The More Options is not going to show printer

preference. On a mac you have to click on PAGE SETUP or PRINT to see

the printer preferences."

The printer prefs is supposed to provide a turn off of printer color

management if elements was to to control printing. I did what u said

but there is nothing about turning OFF printer color as Adobe's own

words says I shoud do! I am totally confused! Help!

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Jul 17, 2019 0
Adobe Community Professional ,
Jul 17, 2019

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What model canon printer do you have?

Are you having a problem with the printed output?

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Jul 17, 2019 0
New Here ,
Jul 17, 2019

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Geff:Re: What model canon printer do you have?

The iP8720

Paul

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Jul 17, 2019 0
New Here ,
Jul 18, 2019

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Jeff: it has been nearly a day since I last replied to you and I am

wondering how the problem of missing printer preferences will be

resolved!

Do you have an update for me?

Paul

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Jul 18, 2019 0
Adobe Community Professional ,
Jul 18, 2019

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If there is no place to turn off printer color management, then is not much you can do except ignore the photoshop elements message.

The printer preferences are provided by the printer manufacturers software and not something adobe can control.

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Jul 18, 2019 0
New Here ,
Jul 18, 2019

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Paul says….It is Adobe's s/w that is misleading, not Canon's. Adobe

should fix elements script so the s/w does not mislead Elements

users.Paul Wiener

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Jul 18, 2019 0