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recent install from disc from reliable supplier needed two attempts to get any thing running - install now ok up to trying the 'create' section "create a collage".
This will not open - box appears saying "could not complete your request because of a program error". do I contact supplier for new disc and return my copy?
Philip - confused!
Message was edited by: Sahil Chawla
Sorry to hear about the program error, that shouldn't be happening. Let's make it right.
Could you please try resetting the preferences and let us know if it helps?https://helpx.adobe.com/in/photoshop-elements/kb/preference-file-locations-photoshop-elements.html#R...