Highlighted

Photoshop elements 2020 Installation

New Here ,
Feb 26, 2020

Copy link to clipboard

Copied

I just purchased Photoshop Elements 2020 and when I try to install I get the message: "Installation cannot proceed.  Cannot install 64-bit version of the application ona 32-bit machine.  Error Code 193.

Is there anything I can do about this?

 

TOPICS
Problem or error

Views

58

Likes

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more

Photoshop elements 2020 Installation

New Here ,
Feb 26, 2020

Copy link to clipboard

Copied

I just purchased Photoshop Elements 2020 and when I try to install I get the message: "Installation cannot proceed.  Cannot install 64-bit version of the application ona 32-bit machine.  Error Code 193.

Is there anything I can do about this?

 

TOPICS
Problem or error

Views

59

Likes

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
Feb 26, 2020 0
LEGEND ,
Feb 26, 2020

Copy link to clipboard

Copied

It will help us to answer your question if you could provide the exact version number you have installed and details of your operating system e.g.
• Windows 10 v1809, v1903; MacOS Mojave (10.14) Catalina (10.15)

Likes

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
Reply
Loading...
Feb 26, 2020 0
New Here ,
Feb 26, 2020

Copy link to clipboard

Copied

In settings, Windows Specifications:

Edition Windows 10 Pro
Version 1909
Installed on 2/26/2020
OS Build 18363.657

Likes

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
Reply
Loading...
Feb 26, 2020 0
Adobe Community Professional ,
Feb 26, 2020

Copy link to clipboard

Copied

Do you have a 32 bit version of Windows?  Elements 2020 requires a 64 bit OS.

Likes

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
Reply
Loading...
Feb 26, 2020 0
New Here ,
Feb 26, 2020

Copy link to clipboard

Copied

Apprently.  I contacted B & H to ask about it as well.  They sent me a link to go through a process to upgrade my Windows 10 to be compatible. Well...big mistake.  I was on the microsoft site, following all the instructions.  Got half way through an it said I had to be on my computer as administrator (which I was) and it would only give an option to close the window.

I've now lost hundreds of files and about 2 dozen folders of info I hadn't backed up yet.  My entire itunes library gone (although I have it on my phone), programs open as if I'm using them for the first time and my computer is responding at half the speed it used to.

Likes

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
Reply
Loading...
Feb 26, 2020 0