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Photoshop Elements 2020 launch issue : Missing msvcp140.dll and vcruntime140.dll after install

New Here ,
Jun 04, 2020

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After installing Elements 2020 on my Windows10 computer the system came with the message of missing MSVCP140.DLL and VCRUNTIME140.DLL. and the app. won't start. 

 

 

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Download and install, Problem or error, Windows

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Photoshop Elements 2020 launch issue : Missing msvcp140.dll and vcruntime140.dll after install

New Here ,
Jun 04, 2020

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After installing Elements 2020 on my Windows10 computer the system came with the message of missing MSVCP140.DLL and VCRUNTIME140.DLL. and the app. won't start. 

 

 

{Thread title edited by moderator}

TOPICS
Download and install, Problem or error, Windows

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809

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Jun 04, 2020 0
Adobe Employee ,
Jun 04, 2020

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Hi there,

 

We're sorry about the experience with Elements 2020 on your Windows 10 machine. You might be getting the error for MSVCP140.DLL and VCRUNTIME140.DLL due to missing Windows updates. Please ensure you have all the latest Windows updates installed on the computer.

 

You can also try repairing/re-installing the Visual C++ redistributable packages by going to Programs and Features. You can check the discussion here: https://answers.microsoft.com/en-us/windows/forum/all/microsoft-visual-c-runtime-library-error-in/91...

 

Please let us know if it helps!

Regards,

Nikunj

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Jun 04, 2020 0
New Here ,
Oct 16, 2020

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Hi there,

Just go to "add remove programs" find Microsoft Visual C++ and proceed with uninstall. At some stage you will be asked if you want to repair or remove. Chose repair (not remove), complete, and you are good to go, everything should work.

If that fails, completly uninstall C++ and reinstall, but really, repair should do the job.

I hope this helps.

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Oct 16, 2020 0