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Photoshop Elements 2020 Organizer is crashing on Mac

New Here ,
Jun 12, 2020

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I purchased and downloaded Photoshop Elements 2020 this morning on to my Mac. Every time i try to use the organiser it quits. Any suggestions why would be gratefully received.

Hi there,

 

That should not be happening as Photoshop Elements 2020 Organizer is crashing on your Mac whenever you try to use it. 

 

Which version of macOS are you using?

 

Would you mind checking out the steps mentioned in this article https://helpx.adobe.com/elements-organizer/kb/organizer-crashes-launch-does-not-start.html and let us know if that helps?

 

Thanks,

Akash

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Organizer, Problem or error

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Photoshop Elements 2020 Organizer is crashing on Mac

New Here ,
Jun 12, 2020

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I purchased and downloaded Photoshop Elements 2020 this morning on to my Mac. Every time i try to use the organiser it quits. Any suggestions why would be gratefully received.

Hi there,

 

That should not be happening as Photoshop Elements 2020 Organizer is crashing on your Mac whenever you try to use it. 

 

Which version of macOS are you using?

 

Would you mind checking out the steps mentioned in this article https://helpx.adobe.com/elements-organizer/kb/organizer-crashes-launch-does-not-start.html and let us know if that helps?

 

Thanks,

Akash

Topics

Organizer, Problem or error

Views

165

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Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
Adobe Employee ,
Jun 14, 2020

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Hi there,

 

That should not be happening as Photoshop Elements 2020 Organizer is crashing on your Mac whenever you try to use it. 

 

Which version of macOS are you using?

 

Would you mind checking out the steps mentioned in this article https://helpx.adobe.com/elements-organizer/kb/organizer-crashes-launch-does-not-start.html and let us know if that helps?

 

Thanks,

Akash

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New Here ,
Jun 15, 2020

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Hello Akash - thank you for your reply. I am using High Sierra. I followed your guidlines and it seems that resetting the catalogue has worked.

Regards

Ellen

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Adobe Employee ,
Jun 25, 2020

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Thanks for the update Ellen. Glad to know it's working fine now. 

 

Regards,

Akash

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