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Photoshop Elements 2020: retina screen and scaling problem

New Here ,
Sep 06, 2020

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I have just bought Photoshop Elements 2020. I use it on MS Surface Book with retina screen and additionally a big screen. When I draw the Photoshop Window from the retina screen to the big screen, it looks strange (see screenshots). All other programs (Office,..., even Premiere) correct scaling automatically.

What is wrong, what can I do?

Hi there,

 

Sorry that Photoshop Elements 2020 user interface is appearing larger than usual on your Windows computer. 

 

Would you mind checking the steps mentioned in this article https://helpx.adobe.com/photoshop/kb/high-dpi-scaling.html and let us know if that helps?

 

Also, take a look at the suggestions offered in this discussion https://forums.adobe.com/thread/2596411 

 

Thanks,

Akash

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Photoshop Elements 2020: retina screen and scaling problem

New Here ,
Sep 06, 2020

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I have just bought Photoshop Elements 2020. I use it on MS Surface Book with retina screen and additionally a big screen. When I draw the Photoshop Window from the retina screen to the big screen, it looks strange (see screenshots). All other programs (Office,..., even Premiere) correct scaling automatically.

What is wrong, what can I do?

Hi there,

 

Sorry that Photoshop Elements 2020 user interface is appearing larger than usual on your Windows computer. 

 

Would you mind checking the steps mentioned in this article https://helpx.adobe.com/photoshop/kb/high-dpi-scaling.html and let us know if that helps?

 

Also, take a look at the suggestions offered in this discussion https://forums.adobe.com/thread/2596411 

 

Thanks,

Akash

TOPICS
Problem or error

Views

50

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Sep 06, 2020 0
Adobe Employee ,
Sep 07, 2020

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Hi there,

 

Sorry that Photoshop Elements 2020 user interface is appearing larger than usual on your Windows computer. 

 

Would you mind checking the steps mentioned in this article https://helpx.adobe.com/photoshop/kb/high-dpi-scaling.html and let us know if that helps?

 

Also, take a look at the suggestions offered in this discussion https://forums.adobe.com/thread/2596411 

 

Thanks,

Akash

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