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Photoshop Elements 2020: Update not activated

New Here ,
Nov 26, 2019

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We get the message that a update can be loaded. After sarting a window says "Update is not activated. Contact your system administrator".
Thats me. But I don´t know how to activate updates ... ??
Any idea?

Thanks,
Jo

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Feature request, How to, Problem or error

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Photoshop Elements 2020: Update not activated

New Here ,
Nov 26, 2019

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We get the message that a update can be loaded. After sarting a window says "Update is not activated. Contact your system administrator".
Thats me. But I don´t know how to activate updates ... ??
Any idea?

Thanks,
Jo

TOPICS
Feature request, How to, Problem or error

Views

128

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Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
Nov 26, 2019 0
LEGEND ,
Nov 26, 2019

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There has only been one camera raw update which you may not need unless you have a new camera. Is the software working OK?

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Nov 26, 2019 0
New Here ,
Nov 26, 2019

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Software works perfectly. Is there any way for us to activate updates?

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Nov 26, 2019 0
LEGEND ,
Nov 26, 2019

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Updates are grayed out under the help menu if no updates are available.

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Nov 26, 2019 0
Adobe Community Professional ,
Nov 26, 2019

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 . . .  and to confirm what 99jon is saying,  in the Editor, go to Help>About Plug-In and click on Camera Raw.  You will see whether the ACR version 12 has been successfully installed.

 

Ashampoo_Snap_2019.11.26_12h03m03s_000_SnapCollage.png

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Nov 26, 2019 0
kontakt LATEST
New Here ,
Nov 27, 2019

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There´s a new update available. After clicking on "update now" the message appears "updates are inactivated for this computer". My question is: How to activate updates.

 

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Nov 27, 2019 0