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Photoshop Elements 2020 with Windows 10 multiple crashes and freezes

New Here ,
May 29, 2020 May 29, 2020

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Photoshop Elements 2020 with Windows 10 endless crashes and freezes.

Computer has never crashed before.

What is process for refund from Adobe?

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Crash or freeze , Performance , Problem or error , Windows

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New Here ,
May 29, 2020 May 29, 2020

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Adobe crash report prompted to "turn off facial recognition" and try again.

did that and still crash and freeze after start up

 

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New Here ,
May 29, 2020 May 29, 2020

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Photoshop Elements 2020 "organizer" module freezes up as soon as opened

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Community Expert ,
May 29, 2020 May 29, 2020

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Moved to the Photoshop Elements forum, from the Photoshop forum.

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