photoshop elements 2020

New Here ,
Apr 28, 2020 Apr 28, 2020

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I have tried to install from the disc i purshased but that wont work

i have tried to download it but it says 

The code execution cannot proceed because MSVPC140.dll was not found.  Reinstalling the program MAY fix this problem, But i have tried this three times to no avail.

Beginning to think that I have wasted my money

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correct answers 1 Correct Answer

Adobe Employee , Apr 28, 2020 Apr 28, 2020
Timber_mouse, sorry you are encountering problems installing Photoshop Elements 2020.  If you are receiving an error that MSVPC140.dll is missing, then please reinstall the Visual C++ redistributables provided by Microsoft.  The installation files can be found at https://support.microsoft.com/en-us/help/2977003/the-latest-supported-visual-c-downloads.

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Adobe Employee ,
Apr 28, 2020 Apr 28, 2020

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Timber_mouse, sorry you are encountering problems installing Photoshop Elements 2020.  If you are receiving an error that MSVPC140.dll is missing, then please reinstall the Visual C++ redistributables provided by Microsoft.  The installation files can be found at https://support.microsoft.com/en-us/help/2977003/the-latest-supported-visual-c-downloads.

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New Here ,
Apr 29, 2020 Apr 29, 2020

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Hi Jeff,
Many thanks for your help Much appreciated
All up & running now
Thanks Again Mike

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