Photoshop Elements 2021 can't open Photo Editor

New Here ,
Nov 12, 2020 Nov 12, 2020

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Just installed on my new computer - MacBook Pro. I can open the Organizer but when I try to open Photo editor it says loading, then disappears without opening. How can I fix this?

 

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How to, Mac, Problem or error

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New Here ,
Feb 04, 2021 Feb 04, 2021

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Just encountering this issue now. Did you ever resolve your issue?

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Adobe Employee ,
Feb 08, 2021 Feb 08, 2021

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Hello,

 

Could you please check if the application is running in the activity monitor? If so, please quit it and then try relaunching the application.

If this doesn't help, I'll connect with you to further debug this issue. 

 

Regards,

Medha

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Adobe Community Professional ,
Feb 04, 2021 Feb 04, 2021

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Moved to the Photoshop Elements forum, from the Photoshop forum.

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New Here ,
Feb 10, 2021 Feb 10, 2021

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I'm having the same issue. I check the activity monitor and was able to close everything, but the Adobe helper. It still will not work.

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New Here ,
Feb 10, 2021 Feb 10, 2021

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Similar issue on windows, after working fine for a few months, it wont launch from start menu.  I repaired it in the app menu but it wont open or save files.

 

I tried that "resetting preferences" but that doesnt work,

 

I unistalled and reinstalled, twice, and that did not work.

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New Here ,
Feb 13, 2021 Feb 13, 2021

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This is solved for me, maybe it will work for you...

 

Uninstall the app

 

Search for files/folders named "elements" and delete them.  

 

Restart your computer 

 

Reinstall the app

 

Good luck 

 

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