Photoshop Elements 2021

New Here ,
Feb 16, 2021 Feb 16, 2021

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I bought the elements premiere 2021 bundle. Everything worked until I wanted to restart the next day. My Photoshop elements no longer start up. The rest is. So there is something wrong with that part of the software. How can I fix this?

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Actions, Problem or error, Windows

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Adobe Employee ,
Feb 18, 2021 Feb 18, 2021

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Hello, 

 

Could you please confirm what exactly happens when you try to launch the Editor? Do you receive any message that the application is launching? Also, is the blue-coloured splash screen visible?

 

We'd need some logs from your system to debug this further. I'll send you a private message with the details.

 

Thanks,

Medha

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