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photoshop elements 4.0 "attempt to access an invalid address"

New Here ,
Aug 09, 2017

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I've been using my installed copy of PE4.0 for a while now, including up to yesterday. Now when I click on the icon to enter the program, or go to the program file and try to open it I receive an error message stating "attempt to access an invalid address." Not sure what happened between today and yesterday to cause this, but I would really like to know how to fix. I was going to re-install my discs but so far not finding where I have stashed them. The program was so reliable up until this morning, I didn't think I would need to find them on such short notice!! Was in the middle of some designs and now I cannot do anything. The odd thing is the bundled Premiere Studio 4.0 opens just fine. Any help would be urgently needed!

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photoshop elements 4.0 "attempt to access an invalid address"

New Here ,
Aug 09, 2017

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I've been using my installed copy of PE4.0 for a while now, including up to yesterday. Now when I click on the icon to enter the program, or go to the program file and try to open it I receive an error message stating "attempt to access an invalid address." Not sure what happened between today and yesterday to cause this, but I would really like to know how to fix. I was going to re-install my discs but so far not finding where I have stashed them. The program was so reliable up until this morning, I didn't think I would need to find them on such short notice!! Was in the middle of some designs and now I cannot do anything. The odd thing is the bundled Premiere Studio 4.0 opens just fine. Any help would be urgently needed!

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Aug 09, 2017 0
Adobe Community Professional ,
Aug 09, 2017

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kerrip61416359  wrote

I've been using my installed copy of PE4.0 for a while now, including up to yesterday. Now when I click on the icon to enter the program, or go to the program file and try to open it I receive an error message stating "attempt to access an invalid address." Not sure what happened between today and yesterday to cause this, but I would really like to know how to fix. I was going to re-install my discs but so far not finding where I have stashed them. The program was so reliable up until this morning, I didn't think I would need to find them on such short notice!! Was in the middle of some designs and now I cannot do anything. The odd thing is the bundled Premiere Studio 4.0 opens just fine. Any help would be urgently needed!

Elements is a very old version. It was not built to work with drives or partitions above 1 Gbytes.

What is the size of the drive containing your Elements program?

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Aug 09, 2017 0
New Here ,
Aug 09, 2017

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That makes absolutely no sense. I've had it for years and any machine it has been installed on has been an art/photo computers with huge storage drives - this one being the same drive it has been on for at least 8 years or more. I've never heard of any program that had a limitation, in fact, I had to upgrade drives to accommodate the huge ps files generated when editing large images. I purchased Elements because our work computers used it and I fell in love with it, and it was housed on a huge server there. And as far as it being a very old version, I tried the new one out and nothing is in the place that I need it to be, all the icons are different and I did not like it at all - plus I need for the program to be installed, and not on a "cloud."

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Aug 09, 2017 0
New Here ,
Aug 10, 2017

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UPDATE: Located my disc pack, uninstalled and re-installed. Fixed the issue. So if anyone else has this problem, that seemed to work. Crossing fingers!

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Aug 10, 2017 0
New Here ,
Jan 14, 2019

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Didn't work for me...

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Jan 14, 2019 0
New Here ,
Apr 29, 2020

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Sorry it did not work for you then. Mine worked fine - up until today after that last reinstall. - I just want a one time purchased program, not a subscription, or a network or a whatever. Time to go look for something else to use... I guess paint still works. 😞

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Apr 29, 2020 0