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Participant
July 26, 2019
Question

Photoshop Elements 6.0 Download

  • July 26, 2019
  • 2 replies
  • 13684 views

I have Photoshop Elements 6.0.  Would like to re-install on new laptop but when I log into my account,  can see the the item in My Products but can't find a download option.  Am I looking in the wrong spot.  Tried customer service chat, they referred me here.  Thanks!

    2 replies

    MichelBParis
    Legend
    July 26, 2019

    As far as I know, PSE6 (Elements, not CS6) has never been available as a download. You had to get the physical CD and it was your option to create a backup copy of that media.

    John T Smith
    Community Expert
    Community Expert
    July 26, 2019

    Adobe removed old links from public view https://theblog.adobe.com/changes-to-creative-cloud-download-availability

    -also read https://prodesigntools.com/adobe-limits-software-downloads.html

    IMPORTANT NOTE:

    The process below WILL NOT WORK if you have a (CS6 or earlier) serial number for an education or volume version, since the only downloads now available are the retail installers, which DO NOT work with an education or volume serial number

    Start by reading reply #10 https://forums.adobe.com/thread/2620448

    -Also read https://helpx.adobe.com/in/download-install/kb/downloaded-older-app.html

    -And https://helpx.adobe.com/x-productkb/global/find-downloaded-file-app.html

    -OR... Go to https://www.adobe.com/about-adobe/contact.html

    -click on the Chat bot on the bottom right hand corner of the first screen

    --the chat bot is the circle with a funny looking box with 3 dots inside

    -click on Downloading or Installing, then type Agent

    Do NOT let the support agent tell you to come to the forums for help... no user in a public forum has access to Adobe's internal links, you MUST obtain the program and update links from Adobe support

    AND when you finally do have a download link, be sure to copy every file you download to an external drive (or 2 or 3) so you never have to hunt for download links if they are moved again... also make a text file containing ALL of your serial numbers and copy that file as well