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Photoshop Elements 9 update issue

New Here ,
Dec 15, 2019

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I tried to update Adobe Photoshop Elements 9 because it won’t recognise the RAW files (.NEF) from my Nikon D7200 camera.

 

Tried several times but keep getting…

 

Some updates failed to install

 

Adobe Photoshop Elements 9.0.3 Update.

There was an error downloading this update. Please quit and try again later.

 

Photoshop Camera Raw 9.5 Update

There was an error downloading this update. Please quit and try again later.

 

Any thoughts?

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Photoshop Elements 9 update issue

New Here ,
Dec 15, 2019

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I tried to update Adobe Photoshop Elements 9 because it won’t recognise the RAW files (.NEF) from my Nikon D7200 camera.

 

Tried several times but keep getting…

 

Some updates failed to install

 

Adobe Photoshop Elements 9.0.3 Update.

There was an error downloading this update. Please quit and try again later.

 

Photoshop Camera Raw 9.5 Update

There was an error downloading this update. Please quit and try again later.

 

Any thoughts?

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Problem or error

Views

60

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Dec 15, 2019 0
Adobe Community Professional ,
Dec 15, 2019

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Moved from Photoshop forum.

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Dec 15, 2019 0
Adobe Community Professional ,
Dec 15, 2019

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Elements 9 is only compatible with Camera Raw up to version 6.5. There's no way to update it to Camera Raw 9.x.

https://helpx.adobe.com/au/camera-raw/kb/camera-raw-compatible-applications.html

 

To edit Raw D7200 files, you've got two options:

  1. Upgrade to Elements 2020 and edit the Raw files, or
  2. Keep Elements 9 and use the free Adobe DNG converter. Convert all D7200 NEF files to DNG format. Then edit the converted DNGs (not the Raw NEF files) in Elements 9. An extra step for you but no extra cost.
    https://helpx.adobe.com/au/photoshop/digital-negative.html

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Dec 15, 2019 0
Adobe Community Professional ,
Dec 15, 2019

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If you wish to install those two updates download and install the latest adobe application manager and then try Help>Updates. Even though that still won't open your D7200 nefs as John Waller has pointed out, it's still good to have the most updated camera raw that pse 9 can use.

 

https://supportdownloads.adobe.com/product.jsp?product=170&platform=Windows

 

 

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Adobe Community Professional ,
Dec 15, 2019

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