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Photoshop Elements crashing at the loading page.

New Here ,
Dec 09, 2019

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Hi 

 

My photoshop elements keeps crashing when i try to open photo editor,  it opens the load page and then i get stuck on Adding extensions.........Multiprocessor Support.

 

I've tried uninstalling and then installing again but it keeps getting stuck and i have to go into force quit, when i gointo force quit it then says that the application in not responding.

 

I fon't know what to do.

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Crash or freeze, Download and install, Mac, Performance, Problem or error

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Photoshop Elements crashing at the loading page.

New Here ,
Dec 09, 2019

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Hi 

 

My photoshop elements keeps crashing when i try to open photo editor,  it opens the load page and then i get stuck on Adding extensions.........Multiprocessor Support.

 

I've tried uninstalling and then installing again but it keeps getting stuck and i have to go into force quit, when i gointo force quit it then says that the application in not responding.

 

I fon't know what to do.

TOPICS
Crash or freeze, Download and install, Mac, Performance, Problem or error

Views

119

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Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
Dec 09, 2019 0
LEGEND ,
Dec 09, 2019

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This is often hardware/system related. Do you have more than one GPU e.g. Nvidia/AMD graphics card & driver together with an internal GPU?

If so have you tried disabling one or the other?

It may help if you let us know your system specs.

 

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Dec 09, 2019 0
Adobe Employee ,
Dec 09, 2019

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Hello,

 

Could you please try the steps mentioned in this article? Let me know if the application crashes even after following the suggested steps.

 

Thanks,

Medha

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