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photoshop elements download, The code you entered is invalid

New Here ,
Jul 22, 2020

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I purchased Photoshop Elements from Amazon.  After entering the code it says it is invalid.

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Correct answer by Greg_S. | Adobe Community Professional

You probably have a redemption code that needs to be converted to a serial number.  A redemption code contains both numbers and letters.  A serial number contains only numbers.  See if this article helps you.

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photoshop elements download, The code you entered is invalid

New Here ,
Jul 22, 2020

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I purchased Photoshop Elements from Amazon.  After entering the code it says it is invalid.

Adobe Community Professional
Correct answer by Greg_S. | Adobe Community Professional

You probably have a redemption code that needs to be converted to a serial number.  A redemption code contains both numbers and letters.  A serial number contains only numbers.  See if this article helps you.

TOPICS
Download and install, Import and export, Problem or error

Views

60

Likes

Translate

Translate

Report

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Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
Jul 22, 2020 0
Adobe Community Professional ,
Jul 22, 2020

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You probably have a redemption code that needs to be converted to a serial number.  A redemption code contains both numbers and letters.  A serial number contains only numbers.  See if this article helps you.

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Jul 22, 2020 0
New Here ,
Jul 30, 2020

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Thank you 

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Jul 30, 2020 0