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Photoshop Elements Editor not opening

Community Beginner ,
Oct 18, 2020

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I recently downloaded Elements 21 and it was working fine, but now when I click to open the Elements Editor, it will not load. I tried reinstalling the software and that doesn't work. I'm on a Mac which is up to date. Any suggestions?

Correct answer by Carolyn5ECF | Community Beginner

Thank you Bob, good suggestion.

I clicked on System Preferences, then Security and Privacy, then Click on Lock to make changes, then Full Disk Access. Then I checked the boxes for Adobe Elements 2021 and Adobe Elements 2021 Organizer. Finally, I clicked on the lock again to prevent further changes.

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Mac, Performance, Problem or error

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Photoshop Elements Editor not opening

Community Beginner ,
Oct 18, 2020

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I recently downloaded Elements 21 and it was working fine, but now when I click to open the Elements Editor, it will not load. I tried reinstalling the software and that doesn't work. I'm on a Mac which is up to date. Any suggestions?

Correct answer by Carolyn5ECF | Community Beginner

Thank you Bob, good suggestion.

I clicked on System Preferences, then Security and Privacy, then Click on Lock to make changes, then Full Disk Access. Then I checked the boxes for Adobe Elements 2021 and Adobe Elements 2021 Organizer. Finally, I clicked on the lock again to prevent further changes.

TOPICS
Mac, Performance, Problem or error

Views

60

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Oct 18, 2020 0
Community Beginner ,
Oct 18, 2020

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I've resolved the problem. It was a permissions issue.

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Oct 18, 2020 0
Adobe Community Professional ,
Oct 18, 2020

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For the benefit of others, can you explain how you resolved the permissions issue?

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Oct 18, 2020 0
Community Beginner ,
Oct 18, 2020

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Thank you Bob, good suggestion.

I clicked on System Preferences, then Security and Privacy, then Click on Lock to make changes, then Full Disk Access. Then I checked the boxes for Adobe Elements 2021 and Adobe Elements 2021 Organizer. Finally, I clicked on the lock again to prevent further changes.

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Oct 18, 2020 0