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Hi: When I opened Photoshop 2020 tonight I got the message that there was a new update. I clicked on download update when exiting. I then proceeded to run a photofile that was already in my system through some element filters. When I saved it I got an error for it. I couldn't get rid of it so I finally deleted the entire photo. Now when I try to update it gives me the same error saying the update can't be opened and I must find an application to open it. Very frustrated. I shut down, re-opened. Nothing has helped and it's stuck.
Thanks, James
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Hello,
Could you please try out the steps mentioned in this thread?
https://community.adobe.com/t5/photoshop-elements/cannot-update-pse-2019-osx/td-p/10401074#10995937
Thanks,
Medha
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Buongiorno, ieri sera mi è capitato quasi uguale, non è riuscito ad installarsi l'aggiornamento ed è sparito tutto, adesso quando apro "elements" mi esce che è bloccato e di inviare il rapporto...come devo fare per tornare indietro come prima? grazie... dove lo trovo Adobe Update Helper?
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This thread can be closed. I don't rememer how I solved it, but the replies were not what helped me. Sorry for not remembering how this went down. Thank you Medha Sharma for your help.