Photoshop Elements reactivation

New Here ,
Jan 20, 2021

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I had to replace my motherboard after it failed. When I re-installed Photoshop Elements 14 I receive a message that says that I need to deactivate it from my old computer, which i cannot do.

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Download and install, Problem or error, Windows

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Adobe Community Professional ,
Jan 20, 2021

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Try contacting Elements support. You can start a chat session by clicking on the blue Contact Us button under the Support menu at Adobe.com.  They will deactivate all computers on your account and you can then activate on your new MoBo.

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Peru Bob LATEST
Adobe Community Professional ,
Jan 20, 2021

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Go to Adobe Customer Service and only ask to have your activations reset:
https://helpx.adobe.com/contact.html?step=STAM_downloading-installing-setting-up_serial-numbers-rede...Chat and Agent.png

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