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Photoshop Elements will not install

New Here ,
Mar 16, 2019

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Photoshop Elements will download but not install. I receive an error code 215, but cant find out why anywhere,

I had Elements 2018 installed and it quit working, would not open.

System is Windows 10, 64 bit.

Any held appreciated.

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Photoshop Elements will not install

New Here ,
Mar 16, 2019

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Photoshop Elements will download but not install. I receive an error code 215, but cant find out why anywhere,

I had Elements 2018 installed and it quit working, would not open.

System is Windows 10, 64 bit.

Any held appreciated.

Views

305

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Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
Mar 16, 2019 0
Adobe Community Professional ,
Mar 16, 2019

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Perhaps this will help

How To Fix (Error 215) ?

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Mar 16, 2019 0
Adobe Employee ,
Mar 17, 2019

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Can you please check for the errors logged in the 'Installer.log' file on the below location:

'C:\Program Files (x86)\Common Files\Adobe\Installers\'

Go to the above mentioned location on your machine, locate the 'Installer.log' file, open it and try to search for errors logged at the time when you tried this installation and you faced this error code.

Easy way to do is to again start installation and when you see the error code, open the above file and navigate to the end of file, where you should see some errors logged.

Please do share the details of the errors here, so can suggest a solution to the issue.

Thanks

Vipin

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Mar 17, 2019 0